ASKING QUESTIONS ON MONEY, ENTREPRENEURSHIP & CAREER, BUSINESS & CAREER IN AFRICA, INTERVIEWS, PERSONAL DEVELOPMENT, success

NO MATTER HOW HARD IT IS

12 MAY 2017

 

With Dr. Wilbert R. Mutoko

I came across the testimony of a Pastor that was raped on her wedding day and later lost her husband. Watching her narrating the story was so touching. However, what encourages most is the fact that she has moved on with life and she is a happy and successful woman.

It doesn’t matter what you are going through. Hold on and fight. You will emerge a winner if only you do not give up.

I love you and I am waiting for that day when you share your testimony of triumph.

Life can be rough. But keep fighting!

Here is the link to the video:

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ASKING QUESTIONS ON MONEY, ENTREPRENEURSHIP & CAREER, BUSINESS & CAREER IN AFRICA, INTERVIEWS, PERSONAL DEVELOPMENT, success

ADD VALUE

11 May 2017

With Dr Wilbert R. Mutoko

 

Do I need to say much about your need to add value to organizations and individuals if you want success?

If you add value to more people, you create a chance to earn more honor, more money, more opportunities, more friends, and more favor.

How much value are you adding?

 

 

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ASKING QUESTIONS ON MONEY, ENTREPRENEURSHIP & CAREER, BUSINESS & CAREER IN AFRICA, INTERVIEWS, PERSONAL DEVELOPMENT, success

SAME MISTAKE BY BUSINESS LEADERS

8 May 2017

 

With Dr Wilbert R. Mutoko

 

I see business leaders repeat the same mistake over and over again, and it worries me. Some managers expect their staff members to give customers an exceptional experience. But the managers do not give their staff exceptional work experience.

As a leader, if you truly want your team to maximize productivity and to treat customers as they should be treated – as kings and queens, you will have to start treating your juniors as your customers. Then your juniors will go ahead and give a wow customer service to the consumers.

How do you expect demotivated employees to give best service?

How do you expect unsettled employees to give customers a settled service?

Does your team feel welcome in the workplace?

Does your staff go the extra mile because you as the leader go the extra mile to address their welfare concerns?

Are you aware that it is more costly to look for new employees than to keep the existing ones?

If you are ill-treating your juniors, are you aware that instead of them spending time adding value to your organization and to customers; your staff spends time looking for jobs elsewhere?

Are you willing to give your staff an exceptional experience so that in turn they do the same to customers?

I hope you choose to do the needful. Treat your team with honor and see them treat customers with honor. If they do not treat customers well, yet you treat your staff well, then there is no choice, you have my vote to relieve such staff from their duties.

 

 

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ASKING QUESTIONS ON MONEY, ENTREPRENEURSHIP & CAREER, BUSINESS & CAREER IN AFRICA, INTERVIEWS, PERSONAL DEVELOPMENT, success

Never tire from chasing your dream

2 May 2017

 

With Dr. Wilbert R. Mutoko

When you are chasing your dream, people may not understand you. Tough times will discourage you. Adverse circumstances will come your way, but keep your eye on the end result. If you don’t give up, we will soon celebrate with you.

Between February 2014 and December 2016, I embarked on a degree in Doctor of Philosophy (PhD) in Business Management. The journey was tough. Many times I thought of quitting. But I kept going because I was looking at the goal. I kept going mainly because of God’s grace. I kept going because of wonderful family, friends, workmates and acquaintances. I am so grateful to all of you and those that took part in my research. You are so precious to me, to Botswana, to SADC, to Africa and the world at large.

Graduation was on 25 April 2017 at North-West University, Mafikeng, South Africa and it was so colorful.

I love you!

The sky can not limit you.

See you at the top!

# From rural boy to Doctor of Business Management.
# All things are possible.
#Time to serve my continent. #Inspiration. # You will make it!

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ASKING QUESTIONS ON MONEY, ENTREPRENEURSHIP & CAREER, BUSINESS & CAREER IN AFRICA, PERSONAL DEVELOPMENT, success

as a business leader who is your first customer?

29th March 2017

With Wilbert R. Mutoko

 

“If you look after your staff, they will look after your customers. It’s that simple.” – Richard Branson

You need to start treating your staff as customers. Listen to their grievances and suggestions where possible. Know their pains and understand their fears. These are people that spend 8 hours or more away from home to make things happen in your establishment. They sure should matter to you, unless you do not care about the future of your organization.

Therefore, if you ill treat your staff (including your maid, garden boy, cleaner) don’t be surprised when they care less about your affairs/business. Before you know it, you see productivity going down.

It is not smart to be surrounded by a bunch of complaining and grumbling staff. You need to satisfy most if not all of their desires. Ask King Solomon in the bible how he did that. His staff were happy always and they lacked nothing (2 Chronicles 9: 1-8).

As you grow your firm, remember to benefit your staff that toil day and night for your success.

I know you are smart enough to know that oppressed staff have no loyalty, they are always applying for jobs elsewhere.

Do you want to prosper? Then build a team of highly motivated, excited staff that have a sense of belonging.

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ASKING QUESTIONS ON MONEY, ENTREPRENEURSHIP & CAREER, BUSINESS & CAREER IN AFRICA, PERSONAL DEVELOPMENT, success

become the best version of you

24th March 2017

With Wilbert R. Mutoko

Customers will pay you for the difference you present – difference in personality, difference in brand, difference in delivery, difference …

People will respect you for your difference – for who you are and who you become over time.

Therefore, I urge you to become the best version of you.

Learn from others. Read books and magazines, follow mentors, and go to school. But in the end, remember to be you and show your difference.

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ASKING QUESTIONS ON MONEY, ENTREPRENEURSHIP & CAREER, BUSINESS & CAREER IN AFRICA, INTERVIEWS, PERSONAL DEVELOPMENT, success

EXECUTIVES THAT CARE

With Wilbert R. Mutoko

19 January 2017

Executives who care train and empower their staff.
Are you a caring executive?
Are you a caring manager?
Do you want your company to grow in productivity, revenues and morale?
We are passionate about human development.
We believe that organizations succeed through People, Processes and Products.
Thus, people come first.
If people come first, that means, people development must come first in your organization before you think of profits.

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