As a leader, it is crucial for you to understand your team. Without understanding your team, you will end up chasing away the hard workers who are committed because you have treated them the same way as the non-performing, negative-minded employees.
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According to Douglas McGregor, there are two theories of motivation – Theory X and Theory Y. Theory X says most people do not like work, while Theory Y suggests that a few employees enjoy their work.
As a leader, you will most likely have both Theory X and Theory Y employees working with you. It goes without saying that you can not motivate both Theory X and Theory Y employees using the same ways of motivation. Neither should you reprimand or punish the different employees the same way.
Sometimes leaders punish all employees and threaten them the same way. For instance, you have a Theory X employee, who does not like work but likes the salary/wages. S/he comes late all the time and s/he does not care. A wise leader should be able to treat that employee accordingly, rather than shouting or passing negative remarks at all employees (including the Theory Y employees that are self-driven and always go the extra mile).
When you put Theory Y employees in the same bracket with Theory X, you are likely to lose the Theory Y employees to organizations where they are appreciated for their difference.
To be continued…
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